Can't use your email?

If you've lost access to your email, or changed your address, we can still help you back in, safely. Our support team confirms who you are using your identity documents, and only then moves your account to a new email.

This takes longer than a code, on purpose: it's what stops anyone else from taking over your vault.

What happens

  1. Contact Nishaan support and tell us your registered email.
  2. We check your identity against your verified documents. If you haven't verified your identity yet, we'll do that first.
  3. We move your account to your new email and let you know.
Support contact details will be added here before launch.
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